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Guides to never lose a customer over the phone

Concrete tips, message templates and setup steps to answer every missed call by text.

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November 7, 202612 min

Landscapers: Surviving the Spring Rush on the Phone

Landscapers in Quebec and Canada: handle the spring phone rush without losing customers, with an automatic text after every missed call, from your number.

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November 6, 202611 min

Centralize Your Customers' Texts in One Inbox

A business inbox for customer texts: how to centralize your text conversations, stop forgetting messages and keep your personal phone to yourself.

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November 5, 202610 min

Real Estate Brokers: Reply to Every Potential Buyer

Real estate brokers and missed calls: how to reply to every potential buyer by text during showings, without changing your number or missing a lead.

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November 4, 202611 min

Handling Evening Calls Without Giving Up Your Evenings

Evening and weekend calls: how to set your hours, stay in touch with every customer by text and protect your evenings at home with your family.

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November 3, 202611 min

Roofers: Handling the Flood of Calls After a Storm

Roofers in Quebec and Canada: how to handle the flood of calls after a storm without losing customers, with an automatic text after every missed call.

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November 2, 202611 min

SMS Consent in Canada: CASL Explained Simply

SMS consent in Canada: CASL (Canada's anti-spam law) explained simply for small businesses. What you can text customers and what requires their consent.

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October 29, 202611 min

Hair Salons: Stop Missing Bookings

Hair salons in Quebec and Canada: how to stop missing bookings when the phone rings mid-service, with an automatic text message after each missed call.

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October 28, 202612 min

Business Texting in French in Quebec: Best Practices

Business texting in French in Quebec: formal you, anglicisms, times, amounts and templates to write to your customers clearly and professionally.

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October 27, 202612 min

Auto Repair Shops: Handling Calls While You're Under a Car

Auto repair shops and mechanics in Quebec and Canada: how to handle missed calls while you're under a car, with an automatic text from your current number.

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October 26, 202610 min

Quebec's Law 25: What Small Businesses Need to Know About Calls and Texts

Quebec's Law 25 explained for small businesses: what it means for phone calls, text messages and your customers' personal information, in plain language.

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October 25, 202610 min

Physiotherapists: Stop Losing Patients to Missed Calls

Physiotherapists in Quebec and Canada: how to stop losing patients to missed calls during treatments, with a well-designed automatic text message.

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October 25, 20269 min

How to set up conditional call forwarding with Telus: a step-by-step guide

Conditional call forwarding with Telus: phone settings, dial codes, voicemail conflicts, fees to check and tests so you never miss another customer.

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October 25, 20269 min

How to set up conditional call forwarding with Rogers: a step-by-step guide

Conditional call forwarding with Rogers: phone settings, dial codes, voicemail conflicts, fees to check and tests so you never miss another customer.

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October 25, 20269 min

How to set up conditional call forwarding with Videotron: a step-by-step guide

Conditional call forwarding with Videotron: phone settings, dial codes, voicemail conflicts, fees to check and tests so you never miss another customer.

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October 24, 202610 min

How to turn on conditional call forwarding with Bell: a step-by-step guide

Conditional call forwarding with Bell: codes for mobile and business lines, fees to check, voicemail conflicts and quick tests so no customer goes unanswered.

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October 23, 202611 min

Voicemail or Text: What Your Customers Prefer

Voicemail or text after a missed call? Compare both options, see what your customers prefer and learn how to combine the two without losing customers.

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October 22, 202610 min

How to Answer Your Customers When Your Hands Are Full

How to answer your customers on a job site without putting down your tools: simple habits, an automatic text after a missed call and ready-to-copy templates.

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October 20, 202610 min

Electricians: Stop Losing Jobs While You're on a Work Site

Electricians in Quebec and Canada: how to stop losing jobs to missed calls while you're on a work site, with an automatic text message and simple habits.

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October 14, 202611 min

Texting Your Customers: A Practical Guide for Quebec Small Businesses

Texting your customers: a practical guide for Quebec and Canadian small businesses. When to text, what to write, response times, French, Law 25 and teams.

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October 13, 202612 min

15 Text Message Templates to Send After a Missed Call

15 text message templates to send after a missed call, ready to copy for Canadian small businesses: trades, health, salons, professionals and retail.

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October 12, 202611 min

How much is a missed call really costing you?

How much does a missed call cost your business? A simple 4-step method to calculate the real value of your missed calls using your own numbers.

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October 11, 202617 min

Missed Call Text Back: The Complete Guide for Small Businesses

Learn how missed call text back automation turns lost calls into revenue. A complete guide on setup, pricing, and best practices for small businesses.

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October 11, 202625 min

Plumbers: How to Stop Losing Customers to Missed Calls

Discover how to turn your missed calls into loyal customers using automatic SMS. A complete guide for plumbing business owners in Canada.

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October 11, 202613 min

Conditional call forwarding: what it is and how to turn it on

Learn how to set up conditional call forwarding on iPhone, Android, and Canadian networks to never miss a customer call again with Alloia.

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